Paralegal Assistants are in high demand. Therefore, the industry is also seeing more of a “hybrid” role , to fill the gap and creating somewhat of a “pathway” for the paralegal industry. So our goal becomes how can we create a great Paralegal career pathway experience at The Paralegal Institute. An article published late last year went in depth as to comparing a Paralegal’s role vs. a Legal assistant. The roles are different, paralegals are more involved with the actual technicalities of the law, whereas legal assistants undertake broader tasks. This is why The Paralegal Institute is continuing to improve programs to match the needs to this growing career and the demand. Our research has identified three (3) key area’s job candidates, with no experience, need to ensure they have the skill set for in this industry. First and foremost business communication skills are at the forefront. Now more than every being able to successfully communicate verbally, written and knowledge of the proper communication channels (i.e. when to call, text or email) and when is the right time to use them is key. Second, becoming resourceful how to leverage the people, process, tools and technology to get the job done is a skill within it self. This is really drives to honing those critical thinking skills as well. Finally, technology, yes understanding the types of software and billing applications in this industry is very important. The sooner you can become exposed to these applications the more chance of success you have to be ready for an exciting job in an upward mobility career.